STORAGE & SHELF LIFE EXPECTANCY
- To maintain an optimal concentration of ingredients and efficacy we advise that this product remains stored away from moist, intense heat/cold environments. When stored properly, products may remain most effective from the date of opening through the date of expiration on the bottle.
REFUND & SHIPPING POLICY
- Items returned within 14 days of receipt, in the same UNOPENED SHIPPING PACKAGE may be returned, and will be subjected to a restocking fee of 20%. We do not not accept returns on beauty devices or products that have been opened, used, or returned after the 14 day window.
- For damaged items upon receipt please send concerns to info@bodybeautyEQ.com within 24 hours of receipt and please send supporting documents (photo/video).
- All packages come with tracking, and require a signature.
- Buyer is responsible for all return shipping costs, and will not be refunded for the original shipping.
- This item normally ships 1-2 business days after order processing. During peak seasons, order processing and shipping may be delayed.
- via Shopify online 1-2 days
- via invoicing (email to request an invoice) 1-3 days
- via partner financing; 5-7 days depending on documentation approval and rate acceptance.